Skilled People for Your Operation, Trained on Your Process

99 Technologies provides developers, DevOps specialists, IT support, customer care, sales, finance, HR, marketplace operations and medical billing teams.

99 TechnologiesDedicated teams in the US, UAE and Pakistan
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They work with your tools, follow your processes and keep your hours. You get the capacity to handle more work without recruiting every role in-house.

Signs It's Time to Add a Team

Discuss Your Staffing Requirements

What You Can Hand Over

Software and IT Teams

  • Software developers and engineers
  • QA engineers and DevOps specialists
  • IT support and help desk staff

Customer Care and Service Desk

  • Customer care representatives
  • Inbound phone, email and chat support
  • Service desk and customer support teams
  • Call quality monitoring

Sales and Lead Generation

  • Sales representatives
  • Outbound calling and appointment setting
  • Lead research and follow-up support

Back-office, Finance and HR

  • Administrative and back-office support
  • Finance and accounting support
  • HR and recruitment support
  • Data entry and database management

Marketplace and E-commerce Operations

  • Marketplace operations staff
  • Product and catalog management
  • Order and inventory operations
  • E-commerce support

Medical Billing Support

  • Medical billing and claims support
  • Dedicated staff for healthcare administration

Choose How the Team Works

Staff Augmentation

Individual specialists join your existing team. You direct their day-to-day work, assign tasks and manage priorities.

Dedicated Team

A group of professionals works on your requirements, giving you additional capacity across the roles your operation needs.

Managed Function

Hand over a defined business function to a team that works around your processes and agreed requirements.

Why Teams Choose 99 Technologies

  • People with Operational Experience.

    Our teams work across technology, IT asset management, recycling, refurbishment, resale, customer support and business operations.

  • Your Process, Your Tools, Your Hours.

    We work around your existing systems and business requirements rather than forcing you into a different way of operating.

  • Quality Built into the Work.

    Our in-house quality assurance and audit teams support the review of customer-facing and back-office operations.

  • People and Technology Under One Roof.

    When your operation needs better software alongside additional staff, our engineering team and products, including GreenLoop ERP and Talkloop, provide another way to address those requirements.

How a Handover Works

  1. Scope

    We discuss the roles, workload, tools, working hours and reporting requirements. You receive a proposal outlining the suggested team and cost.

  2. Select

    We identify people whose skills match your requirements. You can interview shortlisted candidates before making your selection.

  3. Onboard

    The selected team learns your processes, tools and documentation. We prepare a working playbook to guide the handover.

  4. Go Live

    The team starts working on the agreed responsibilities, with regular checkpoints to review progress and address issues.

  5. Review and Scale

    We review output and quality with you, then adjust priorities and team requirements as your operation changes.

Industries We Work

ITAD and Electronics Recycling

Additional staff for operational workflows, customer support and administrative requirements.

Refurbishers and IT Resellers

Technical, marketplace and back-office support for refurbishment and resale operations.

E-commerce and Marketplace Sellers

Additional capacity for marketplace management and day-to-day business operations.

Call Centers and BPOs

Customer care, sales, technical support and quality assurance teams.

Healthcare Practices

Medical billing and administrative support.

Frequently Asked Questions

Outsourcing means an external company provides the people or services. Offshoring means the work is carried out in another country. 99 Technologies operates across the US, UAE and Pakistan.

It depends on the engagement model. With staff augmentation, your team directs the work. Dedicated teams and managed functions follow the agreed management and reporting arrangement.

Yes. Working hours are discussed during scoping so the team can align with your operational requirements.

It depends on the roles, skills and number of people required. We discuss the expected start date during the proposal stage.

Yes. You can discuss requirements across technical, customer-facing and administrative functions, depending on the roles your operation needs.

Pricing depends on the roles, team size, working hours and scope of work. We provide the proposed cost as part of the engagement proposal.