Client: A leading healthcare provider
Industry: Medicine - Healthcare
Services: Web Development, App Development, Digital Transformation Consulting
Background
A leading healthcare provider required a digital solution that streamlined their operations, enhanced their patient engagements and improved the overall service. Their existing systems were outdated and inefficient, causing various operational bottlenecks and poor patient experience.
Objectives
To develop a comprehensive web and app solution that modernizes the company’s healthcare services and improves the patient experience.
Approach
99 Technologies implemented a multi-faceted strategy:
- Consultation and Strategy Development: Analyzed current systems and developed a tailored digital transformation plan.
- Custom Web Development: Built a user-friendly website with integrated patient portals, appointment scheduling, and secure data handling.
- App Development: Developed a mobile app for easy access to services, telehealth consultations, and real-time notifications.
- Integration and Testing: Ensured seamless integration with existing systems and conducted rigorous testing.
- Maintenance and Support: Provided ongoing maintenance and support to ensure optimal performance.
Results
The digital transformation led to significant improvements:
- Enhanced patient engagement and satisfaction.
- 40% reduction in operational bottlenecks.
- Increased efficiency in appointment scheduling and patient data management.
- Improved accessibility through the mobile app.
Conclusion
99 Technologies revolutionized the healthcare provider’s operations, resulting in enhanced patient experience and satisfaction with streamlined services. This case study showcases our expertise in delivering nationwide digital transformation solutions in the healthcare sector,
