We at 99Technologies Pvt Ltd are seeking a driven and enthusiastic Client Success Manager to join our growing team. In this role, you will be the primary point of contact for our valued clients, ensuring they get the most out of our products and services.
What you'll do:
- Build and maintain strong relationships with assigned clients
- Proactively identify and address client needs and challenges
- Provide ongoing support and guidance to ensure successful product adoption
- Monitor key performance indicators and report on client success
- Collaborate with internal teams to deliver exceptional customer service
What you bring:
- Minimum 2 years of experience in a client success or related role
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- A passion for building and maintaining positive relationships
- Proficiency in CRM software and collaboration tools
